Does this company actually exist anymore????

Discussions, hints and tips for users of Retail-Man Point of Sale, from Ezi Solution.

Moderators: sami, graham

Does this company actually exist anymore????

Postby mas » Tue Oct 19, 2010 9:47 am

Im having a major problem with the system, i emailed to company dirsctly for help 2 weeks ago. no reply :( does the company exist still, because i was told it doesnt. if anyone thinks they can help, msg me, problems to long winded to type in here!! thanks! :( :(
mas
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Re: Does this company actually exist anymore????

Postby graham » Wed Oct 20, 2010 12:04 am

Hello,

Sorry about the delay in feedback, but we do get a lot of e-mails. Please mail the details of your support query.

Thanks,


Graham Morris
graham
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Re: Does this company actually exist anymore????

Postby sami » Wed Oct 20, 2010 9:27 am

all support requests must be sent to helpdesk@ezisolution.com
If you do not get a reply with 24-48 hours, then we have not received your email, and you need to resend.
Please include your company name with your support request and the version of the program you are using.
sami
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Re: Does this company actually exist anymore????

Postby mas » Wed Oct 20, 2010 11:17 am

ahh cool. ill do that now, the last time i emailed it was to the support team...
just tried.. doesnt work!
mas
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Re: Does this company actually exist anymore????

Postby sami » Wed Oct 20, 2010 6:45 pm

if you have sent the email to helpdesk@ezisolution.com you should get an auto-response to confirm the receipt of the email, did you get that?
if not, then you are either sending to the wrong email or your email client is blocking your email to us.
sami
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Re: Does this company actually exist anymore????

Postby mas » Fri Oct 22, 2010 1:04 pm

i managed to send it this time, i think i might of had a space or something, before the adress!!
thanks!
mas
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