CREDIT NOTE TRACKING

Discussions, hints and tips for users of Retail-Man Point of Sale, from Ezi Solution.

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CREDIT NOTE TRACKING

Postby cartronix » Sat Jan 15, 2011 5:37 pm

HI ALL
CAN ANT1 TELL ME HOW YOU CAN I TAKE A PRODUCT BK INTO STOCK FROM CUSTOMER SAY FOR REPAIR ISSUE THE CUSTOMER WITH A CREDIT NOTE FOR THE ITEM. THEN WHEN THEY COLLECT THERE REPAIRED ITEM CANCEL THERE CREDIT NOTE AND TAKE PROUDUCT OFF MY STOCK CREDIT NOTE TRACKING REALLY IS WHAT I MEAN.

ALSO WHEN I PRINT A STOCK VALUE REPORT ITS NOT GIVEING ME A TRADE VALUE FOR MY STOCK ANY IDEAS ??

THANKS
GERRY
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Re: CREDIT NOTE TRACKING

Postby athanenyi » Tue Feb 15, 2011 3:58 pm

When the customer returns the item to you, you need to ensure that the customer's name is in your customers database. Then go to Sales menu, invoicing, select Credit Note, enter the customer name, enter the Item being returned and save. When you repair the item and customer comes to collect it, Go to Sales Menu and then Invoicing, select the customer's name and enter the item being giving back to the client, then save. That concludes the transaction. Bye. Athan.
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